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Getting Started
Complete Demo
Firstsales (Video Onboarding)
Step 1. Firstsales Onboarding
Step 2. Adding Contacts
Step 3. Creating Segmentation
Step 4. Sending Mail Accounts
Step 5. Adding Sub-domain
Step 6. Launch Your First Campaign
Contacts
Export Suspended Contacts
How to Bulk Delete Contacts
Add Contacts Walkthrough
Creating Segments
Campaign Walkthrough
Campaign
Duplicate a Campaign
Email Warmup
How to setup Email warmup
Settings
Settings Walkthrough
Workspace
Setting Up Custom Domain
Inviting a Team Member
Mails
How to Setup Custom Domain
How to setup Gsuite Account Inside Firstsales
Setup Global Sending Limits
Billing
Billing Details
Upgrade/Downgrade or Cancel Subscription
FAQs
Troubleshoot
Gsuite / Gmail SMTP getting disconnected
Campaigns Not Sending Emails
Not able to add SMTP or IMAP
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Troubleshoot

Not able to add SMTP or IMAP

1min

In case you are not able to add your SMTP then please double-check the following:

  • SMTP is enabled on your Gsuite Account via admin.
  • IMAP is enabled per Gsuite/Gmail account.
  • 2-way authentication is on.
  • You are using Google App Generation Password (The option is only available once you have 2-way authentication switched on for your Gsuite account).
  • Enable a Less secured app from your security settings.



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