Campaigns Not Sending Emails

In case your campaign is not sending any email then here are the possible reasons why:

• Your SMTP details are incorrect. Please ensure to use the right one.
• You updated your SMTP password and forgot to update them inside Firstsales.io.
• You haven't paid your invoice or set up any active subscription.
• You haven't selected the right email account for your campaign.
• Your service provider is blocking outbound emails.
• You have hit with API limit for your outbound emails.
• You haven't entered the wrong SMTP port and mail server details.

Please ensure to troubleshoot the above. If you are still facing issues then please contact us at support@firstsales.io